Privacy Policy

This Privacy Policy describes how LacTrace ("we", "our", "us") collects, uses, and shares information about you when you use our services, including our website, mobile applications, and other online products and services.

1. Information We Collect

We collect information from you when you create an account, use our services, or contact us. This information may include personal data such as your name, email address, and payment information, as well as training data from third-party platforms.

2. Legal Bases for Processing

We process your personal data on the following legal bases: (i) your consent; (ii) performance of a contract with you; (iii) compliance with a legal obligation; and (iv) our legitimate interests in improving our services, provided these do not override your rights and interests.

3. Data from Third-Party Integrations

Our platform integrates with various third-party platforms to enhance your experience and provide better insights. Access to these services requires user consent to share data. We ensure that any data received from these sources is used solely for the purpose of providing and improving our services.

4. How We Use Your Information

We use the information we collect to deliver our services, process transactions, communicate with you, conduct research and analysis, and improve our products and services. We may also use your information to customize your experience and to provide customer support.

5. Sharing of Information

We do not sell your personal information. We may share information with third parties that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These third parties are required to protect your data and use it exclusively for the purpose of providing their services to us.

6. Your Data Protection Rights

You have the right to access, correct, or delete your personal data. You can also object to the processing of your data, request restriction of processing, and request data portability. To exercise these rights, contact us at [email protected]. You also have the right to complain to a data protection authority.

7. Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee its absolute security.

9. International Transfers

Your information may be transferred to, and maintained on, computers located outside of your country where the data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you about significant changes by sending a notice to the contact email associated with your account or by placing a prominent notice on our site.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at [email protected].

Changelog

30.11.2024 - Initial release